We understand these are uncertain times and we want to be as flexible as possible, enabling you to book with confidenceCancellation due to travel restrictions or health issue will be free of charge if cancelled up to 14 days before the date of your stay for most of our properties*
. The deposit paid to secure the reservation will be returned within the next 24 hours you will notice us. After 14 days, the deposit is no longer refundable. A credit note will be issued to use within the next 12 months.
We would like to reassure you that we are taking care of our guests and team, being consistent with our already high standards of hygiene and cleanliness, and implementing additional measures based on the guidelines given by local health authorities.
We 're available to answer any of your questions and doubts concerning your upcoming trip or a future reservation. Contact us at firstname.lastname@example.org
or if you prefer to talk to us, call us at 00 385 99 42 42 442.* Villas and some properties in our portfolio have stricter change and cancellation terms that differ from those in our standard T&Cs. These will be highlighted to you before you book
The above information is correct as at 03.11.2022. We reserve the right to change our policies in light of new information or travel restrictions.